Instead, I was charged $289.97 for four leads.
IdeaRadar
4 leads. $289.97.
Refund? Denied.
Lead refund claims for pros
Finds paid Thumbtack and Angi leads that qualify for a refund and files the claim for the pro.
Score 7.0/10 · Worth testing
For businesses
25 October 2026
Proof at a glance
7.0 out of 10. Score 7.0/10 · Worth testing
16 real complaints found and checked
7 apps. Thumbtack, Angi, Bark and 4 more
22 Oct. newest complaint · 11 of 16 in the last 6 months
The problem
Home service pros pay per lead, but many leads never answer, are fake or are in the wrong category. One pro was charged $289.97 for four leads, another spent $400 on leads and felt ripped off, and refund requests are often declined.
Who it's for
US home service businesses with 1–10 staff (cleaners, handymen, movers, contractors) spending about $300–3,000 a month on sites that charge per customer request
What people are saying
Being charged $21 for a "Direct lead" that also contacted 4 others pros, and then the "lead" doesn't respond at all, means thumbtack made
I spent $400 on their leads and honestly feel completely ripped off.
+ 13 more complaints
- Thumbtack for Professionals review: Horrible Businesspettersonmartins Thumbtack · App Store · 2026-10-22
When you ask for a refund they always decline.
- Angi for Pros review: Contract TrapDisappintedCustumer Angi · App Store · 2026-09-27
They will get you trapped in a contract then feed you fake leads and charge you thousands if you want to get out.
- Bark for Professionals review: Nearly Phished, Denied a Refund, Locked Out of My AccountAlex.Ross Bark · App Store · 2026-07-10
After providing the requested details, Bark reaffirmed it’s original decision: no refund, and my account would remain permanently locked because I disputed the charges
- Bark for Professionals review: Pricing is too expensive for the ROITMJ915 Bark · App Store · 2026-07-06
And then when you have a valid reason for looking for a refund, like a phone number being disconnected, getting a ongoing busy signal,
- Networx Pros review: Worst leads app everBrunoc97 Networx · App Store · 2026-08-02
They charged me over $100, but many of the leads I received were from people who told me they had never requested any information
- Google Ads review: Beware of over charges & Horrible Customer Servicelloyd 27 Google Ads · App Store · 2026-09-05
They even admitted they messed up but no refund & no credit.
- Google Ads review: Bad leadsspaz231 Google Ads · App Store · 2026-08-13
Google sent me a bunch of real estate agents that represent some homeowners that are looking to purchase property but don’t actually own the
- Premier Agent review: Fake leadsJonathandavilasipp Premier Agent · App Store · 2025-12-05
I spent 2000$ on this app and they gave me nothing but fake leads a waste of money I wouldn’t suggest it for no
- Premier Agent review: HORRIBLEFrustratedagent Premier Agent · App Store · 2025-09-26
It’s like they are coming up with fake leads just so they can say they sent you X amount of “connections” garbage.
- com.thumbtack.pro reviewBryant Iocco Thumbtack · Google Play · 2026-07-01
Got charged $75 for a lead that should have been less than $30 because the customer chose the wrong category.
- com.barkpro reviewAndre Thomas Bark · Google Play · 2026-04-24
Most of the leads i pay for has never responded or answered the phone.
- Reddit r/smallbusiness Reddit r/smallbusiness
Each lead costs about $56-$64, so I'm out around $2000.
- Reddit r/smallbusiness Reddit r/smallbusiness
"A lead is not a guarantee job therefore we do not provide credit under these circumstances"
A plan for this idea is coming
This idea does not have a 5-step plan yet. A$49, one time, lifetime access, unlocks the published plans.
Full 5-step plans on published ideas, more added every week
A free account gets a new idea every morning. The published plans. Pay once. A$49, one time, lifetime access.